Contact TOKO Expert Welding Support
Connect with TOKO for AWS-certified welding consumables, industrial welding machines, precision CNC slitting lines and technical support. Our AI assistant is online 24/7 in English, Chinese and Japanese — ready to answer product, specification and delivery questions instantly.
- Reply within 24 hours
- AWS / ISO certified products
- Worldwide shipping from Shanghai Port
Choose Your Preferred Contact Channel
Direct phone, email, WhatsApp or our 24/7 AI assistant — whichever suits your inquiry best.
Tell Us About Your Requirement
Product inquiries, technical support or partnership opportunities — our team will respond within 24 hours.
Headquarters
Trust & Certifications
TOKO is an ISO 9001:2015 certified manufacturer with AWS, ASME and CE approvals. All welding consumables are third-party tested and supplied with batch-specific mill certificates.
What You Can Expect
Send Us a Message
Meet TOKO Assistant — 24/7 Welding Expert
Instant answers on welding electrodes, wires, certifications, machinery specs and technical parameters — any time, any language.
Instant Response
Answers in seconds — no waiting, no queues.
AWS-Certified Data
Technical specs and certifications at hand.
Multilingual
English, 中文, 日本語 — ready to assist.
Product Guidance
Grade selection, diameter and process advice.
Contact & Ordering — Frequently Asked Questions
TOKO replies to all business inquiries within 24 hours on working days. Urgent requests can also be handled instantly by our 24/7 AI Assistant, which is available in English, Chinese and Japanese.
Yes. Free samples of most welding electrodes, MIG/TIG wires and flux-cored wires are available for qualified buyers. Simply submit an inquiry with your product code, diameter and intended application, and our sales team will confirm sample availability.
Yes. Batch-specific Material Test Certificates (MTC), Safety Data Sheets (SDS) and welding procedure guidance are available on request. All certifications are third-party verified and comply with AWS, ASME and ISO standards.
TOKO accepts T/T, L/C and other major payment methods. We ship worldwide by sea, air and express from Shanghai Port. Typical lead time is 15–25 days for stock items and 25–35 days for custom packaging or private-label orders.
Yes. TOKO offers OEM and private-label production of welding electrodes, MIG/TIG wires and flux-cored wires with custom packaging, branding and technical documentation. Minimum order quantity and lead time depend on the product line and packaging type.
Talk to Our Welding Engineers Today
Whether you need a single spool for a critical repair or a full container of consumables for a new project, our team is ready to help. Tell us your application and we will recommend the right grade, diameter and welding parameters.
What You Get
- Reply within 24 hours on working days
- Technical grade & diameter recommendation
- Full quotation with MTC & shipping options
- Free sample for qualified buyers
- OEM & private-label support