Quality Policy

Our company is committed to delivering the highest quality products and services to our customers. We believe that quality is the foundation of our success and we strive to exceed our customers' expectations by consistently meeting and exceeding international standards of quality.

To achieve this, we have established a quality management system that ensures that our processes, products, and services are designed, developed, and delivered with the utmost care and attention to detail. We continuously improve our processes and products by listening to customer feedback, implementing corrective and preventive actions, and fostering a culture of continuous learning and innovation.

We are committed to our employees' development and training, as we believe that their skills and expertise are crucial to our ability to maintain high quality standards. We encourage our employees to take ownership of their work, innovate, and suggest improvements that can help us achieve our quality goals.

ISO 9001:2008 Certified

All TOKO production facilities base their process – everything from procurement to distribution – on the twin principles of “local production for local consumption” and “production in the optimal location for maximum efficiency”. Producing locally has many advantages including efficient communication, accurate information exchange, efficient and lower cost delivery, and shorter lead-times.

TOKO group has earned very high levels of customer trust with respect to its quality management. All TOKO production facilities are ISO 9001:2008 certified, exemplifying our commitment to quality assurance.

Assuring high level of quality control at all of our facilities

TOKO provides technical and quality guidance to ensure all manufacturing facilities comply with ISO quality management standards. Furthermore, all of our facilities make continuous efforts to improve quality and satisfy ISO requirements.


We will continue to update TOKO quality standards and strengthen our quality assurance structure across all facilities. We will also enforce stricter quality control to maintain ISO standards and offer the best quality support possible to satisfy our customers’ needs.

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